Information about Beauhème

How it works

Frequently Asked Questions

We put together a number of frequently asked questions for both customers looking for beauty services and beauty therapists, nail technologists and more.

For Nail Technologists, beauty therapists and hair technologists

How can I register?


Just click on 'register' at the right-top and follow the steps. You'll be able to sign up using your Facebook account, or register manually. Both customers and service providers use the same registration page.

Why should I join?


We allow you to offer your services to a huge group of customers, we handle all the advertising for you and allow you to keep full control over how, where and when you offer your services.

What does it cost?


There are no upfront fees to advertise on Beauhèmet. We only charge a small commission on an actual booking. When you publish your advert the system will tell you what the commission is for that particular category, and even calculate how much of your listed price you will receive in your bank account.

What do I need?


You'll need a recognized certification for the service you'll be providing. All service providers have to be certified, and provide a number of documents to verify their identity. Beyond that, all you need is an account, location to provide your service (or transport to the client's home) and bank account.

When do I get paid?


After the customer has marked the service as completed, or no complaint was lodged and our system automatically marks the service as completed, we schedule a payment to you. We currently process payments once a week, so you'll have the amount in your account within a few days after providing the service.

How many ads can I have?


You can have as many ads running at the same time. It all depends on your availability and the type of service you offer.

Who manages my ad?


You manage your ad from date of placement until you decide to change or expire the ad.

For Customers

How can I register?


Just click on 'register' at the right-top and follow the steps. You'll be able to sign up using your Facebook account, or register manually. Both service providers and customers use the same registration page.

Why should I join?


We give you full control over which beautician you work with, how you work with him or her and even what you're charged. You can choose among many service providers in your area, and meet them somewhere or have them come out to you. You can also see their previous ratings from other clients and their price. You can then effortlessly book and pay online.

How can I pay?


We've partnered with Sage Pay for processing payments. They offer a wide variety of common payment methods, including instant EFT and debit & credit cards.

What if I'm not happy?


Luckily our platform allows for reviews, so you can see how other customers felt about this service provider. As a result, we rarely get complaints. After the service you're able to give feedback on the service provided. If you feel the service was below par you can log a complaint with the Beauhème team, who will then investigate.

Where is the service provided?

Wherever you feel most comfortable. Some service providers use salons or mobile salons, others come to your house, and others may provide the service from their house. This is always mentioned in their advert.The most important thing is that you feel comfortable.